Our parks in England and Wales are open. Click to read our COVID-19 FAQs.

Our Park Charter

Our commitments to our parks visitors and what we are asking of them

We are delighted to be open and warmly welcome all our customers back to the park

We kindly request any persons on park to read our charter and adhere to the below. These measures are in place to protect you, your family, our team and the local community.

Our commitment to you
  • A trained and aware team
  • An enhanced cleaning regime
  • Antibacterial spray available in central facilities
  • Alcohol hand gel available at the entrance to central facilities
  • Increased chlorine levels in leisure and spa pools
  • Perspex barriers at service areas
  • Social distancing markings on the floor
  • Facility capacities reduced to promote social distancing
  • Team temperature checked prior to starting a shift
  • Voluntary, weekly lateral flow tests available for all team members.
Please help us to keep everyone safe
  • Use the hand gel and antibacterial spray provided
  • Contact us by phone or email
  • If you feel unwell to return home immediately and notify us when you arrive home
  • Observe social distancing at all times
  • Respect our team and fellow customers
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