Welcome to Brokerswood - Haulfryn Holidays

Welcome

We look forward to welcoming you on park very soon

Now you have checked-in it’s time to plan your time away!

We are keeping everyone as safe as we can by encouraging contact-free arrivals on the park. On arrival, please drive straight to your allocated accommodation; you can find the address on the email we sent you following online check-in and there’s a link to the park information further down this page where you will find a map of the park. When you arrive at your accommodation you will find a key safe outside at the front and you will have received a text on the morning of arrival so you can open it. Once you have the keys in your hand, get to know your new home and your holiday can begin, enjoy!

Staying Safe

Keeping everyone safe

Ensuring that everyone can enjoy the park safely and comfortably remains our number one priority. As a result, we have implemented various measures across park to ensure the safety of all stakeholders.

Our park charter outlines the commitments we are making to visitors to our parks, and what we are asking of them. There’s a summary of it below for easy reference.

Be reassured by our Park Charter

Staying Safe

We are asking everyone on park to follow some simple steps to help keep yourselves and others safe

Feeling unwellDo not visit our park if you feel unwell with COVID-19 symptoms before you leave home, or during your travel. If you, or one of your party, become ill whilst you are on park, please remain in your holiday home and contact the park team who will give you further instructions.
Becoming unwellIf you, or one of your party, become ill whilst you are on park please remain in your holiday home and contact the park team who will give you further guidance.
Arrival and departureCheck-in and Check-out is now contactless, and digital door locks (accessed using an app on your phone) are being used instead of physical keys. Please avoid visiting reception in person unless absolutely necessary.
Social distancingFollow social distancing signage and floor markings.
CleanlinessSanitise your hands when entering any facility buildings using the alcohol hand gel provided.
Reduce the aerosol effectWear face coverings in all indoor public areas, including shops and reception areas
Checking indicationsTemperature checks will be given to all guests who enter our food and beverage, leisure and spa facilities.
Track and TraceNHS Test and Trace QR codes are located throughout the park, please ensure you scan each one as you enter different locations and/or facilities.
Using contactless paymentsAll our holiday parks are now cashless. We accept all card payments (except American Express) and mobile payment solutions at all pay points.
Secure your placePre-book tables and activities to avoid disappointment and to help us to manage the number of people inside our facilities at any time.
Stay alertBe responsible when you are out and about in the areas surrounding our parks, to protect yourselves and local communities.
Reduce potential contaminationRespect our beautiful local areas and landscapes and do your part to keep them clean and tidy.

We're looking forward to seeing you

Your Welcome Pack

We want to help you make your time away as enjoyable as possible. Whether it is opening times, on park facilities and activities, recycling or local attractions, your Welcome Pack includes everything you need to know. In case you need any help or advice whilst away from home we have included our phone numbers, as well as those of some useful local services and facilities.

You may have questions before, or during, your stay. If your question is not answered in our Frequently Asked Questions, please contact the park directly.

Soak up your Brokerswood Welcome Pack

Thank you for booking with Haulfryn