Got a question for us?

We’ve got you covered!

Whether you’re planning your next holiday, thinking about buying a holiday home, or you’re already part of our lovely community of owners, we know you might have a few questions along the way. That’s why we’ve rounded up answers to the ones we get asked most often.

Have a read through our FAQs and hopefully you’ll find just what you’re looking for. If not, don’t worry - we’re only a message or a phone call away.

Holiday Home Ownership FAQs

Can I finance my Holiday Home?

As our holiday homes are sold with a license rather than a lease, you can't secure a mortgage on one. However, many of our owners do decide to spread the cost of purchasing their holiday home and there are a variety of specialist approved brokers that offer finance packages. Find out more.

How much deposit will I need to pay?

Special order holiday homes require a 20% cash deposit and stock models a 10% deposit of the purchase price.

Can I rent out my Holiday Home?

It is possible to sublet your holiday home on a selection of Haulfryn locations. Subletting your holiday home when you're not using it can be a great way to earn extra income to offset your running costs.

If I buy a Holiday Home can I live in it?

As this is your holiday home, it's made for lots of mini breaks, weekend stays and longer holidays, it cannot be your permanent residence and you cannot live it in all year round. Our site licence will say how long you can stay in your holiday home during one visit. You will also be asked to show evidence of your permanent address during the purchasing process. The benefit of a holiday home is that you do not have to pay council tax or stamp duty. If you are looking for a home. Haulfryn do offer a wide selection of residential locations.

Do any of the parks or holiday homes offer disabled access?

For advice, information and a good choice of locations to meet a variety of access needs, please contact a member of the team. Every Haulfryn Location can provide a detailed accessibility statement upon request. We can also provide specially designed accessible caravans from most manufacturers.

Is it possible to part exchange my tourer or motorhome against my new holiday home?

We can offer part exchange values for all static caravan holiday homes, as well as all touring caravans and motor homes.

I already own a holiday home at another park, what can I do?

Even if you own a caravan holiday home on another location, we can make all the arrangements for you to join us. A member of the team can talk you through the process and we can help make all of the necessary arrangements.

What additional costs are involved after I have bought my Holiday Home?

There are several annual costs payable such as annual site fees, this is the rent paid to the park for occupying a pitch each year. Local authority rates are normally payable this can range depending on the site's size and location (some locations do build this into the annual ground rent). Fuel costs for gas and electric are payable, these are normally metered so you just pay for what you use. You will also need to insure your home and this is dependant on the value of the home.

Can I upgrade my holiday home in the future?

You can choose to upgrade your holiday home at any time. Our experienced teams on Park are there to help you make a decision that’s right for you. If you have finance on your current holiday home, any existing finance would be settled and a new finance agreement would be made for your new holiday home, making it much more affordable and convenient.

Will I own the land?

No, you are buying a holiday home along with the right to occupy a pitch on the Park, providing you pay the annual pitch fees and adhere to the Park rules, but you are not purchasing the land.

Holiday FAQs

How do I book my Haulfryn holiday?

All our holidays are booked through our booking partner, Hoseasons. So, browse our parks, pick the one that you like best and then hit the book button and you’ll be taken to Hoseasons website to make the booking.

 

A limited selection of accommodation at Delamere Lake Sailing & Holiday Park is booked through Sykes Cottages as well. 

Is your accommodation dog friendly?

Yes, all parks are dog friendly, and we have specific accommodation available so you can bring your four-legged friends.

What time is check in and out?

Check in is 4pm at all parks and check out is 10am.

Can I get an early or late check in?

Yes, please contact the park you are booked to stay at ahead of your holiday dates to arrange. Early check in is from 1pm and late check out is until 1pm. There is a charge of £30 for each or £50 for both.

What can I order from guest services ahead of my stay?

Welcome pack £40

 

Chocolates £12.50 

 

Champagne £32.50 

 

To arrange any of the above, please contact the park you are booked to holiday. 

I have a baby or toddler; what can I hire to save me brining with me?

Travel cot £20.00 for a week (half price short break) 

 

Highchair £20.00 for a week (half price short break) 

Is there free Wi-Fi on park?

Yes, there is wi-fi available in all accommodation at all our holiday parks 

Is there electric vehicle charging?

Finlake Resort & Spa has electic charging points in the car park.

If I need to make a change to my booking, how would I do this?

You will need to contact our booking partner, Hoseasons to do this and have your booking number available. If you are staying at Delamere Lake Sailing & Holiday Park and booked via Sykes, then you would need to contact them directly.

Can I add an extra night to my booking?

You can sometimes add an extra night to your stay too, if there’s availability, prices vary dependant on the property you are staying in.