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All you need to know

Holiday FAQs

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Got a question?

We’ve got answers!

Planning a holiday with us or maybe you’ve already booked? We’ve pulled together answers to the questions we get asked most often, so you can find the info you need nice and quickly.

Still can’t find what you’re looking for? No problem - just get in touch and we’ll be happy to help.

Holiday FAQs

How do I book my Haulfryn holiday?

All our holidays are booked through our booking partner, Hoseasons. So, browse our parks, pick the one that you like best and then hit the book button and you’ll be taken to Hoseasons' website to make the booking.

 

A limited selection of accommodation at Delamere Lake Sailing & Holiday Park is booked through Sykes Cottages as well. 

Is your accommodation dog friendly?

Yes, all parks are dog friendly, and we have specific accommodation available so you can bring your four-legged friends.

What time is check in and out?

Check in is 4pm at all parks and check out is 10am.

Can I get an early or late check in?

Yes, please contact the park you are booked to stay at ahead of your holiday dates to arrange. Early check in is from 1pm and late check out is until 1pm. There is a charge of £30 for each or £50 for both.

What can I order from guest services ahead of my stay?

Welcome pack £40

 

Chocolates £12.50 

 

Champagne £32.50 

 

To arrange any of the above, please contact the park you are booked to holiday. 

I have a baby or toddler; what can I hire to save me bringing with me?

Travel cot £20.00 for a week (half price short break) 

 

Highchair £20.00 for a week (half price short break) 

Is there free Wi-Fi on park?

Yes, there is wi-fi available in all accommodation at all our holiday parks 

Is there electric vehicle charging?

Finlake Resort & Spa has electric charging points in the car park.

If I need to make a change to my booking, how would I do this?

You will need to contact our booking partner, Hoseasons to do this and have your booking number available. If you are staying at Delamere Lake Sailing & Holiday Park and booked via Sykes, then you would need to contact them directly.

Can I add an extra night to my booking?

You can sometimes add an extra night to your stay too, if there’s availability, prices vary dependent on the property you are staying in.