Welcome to the Winter edition of our holiday homeowner’s newsletter, filled with important updates, useful hints and tips, and some exciting news! After a very different year than we all had planned and a new normal to adapt to once again, we would like to take this time to extend our sincere thanks to our owners and team who have embraced these changes and made the impossible, possible.
Over the recent years, we have had many conversations with our owners regarding the closure of our North Wales Parks during the February half term. Having acted on your feedback, we are delighted to confirm that late in 2021, Haulfryn was successful in its application to be able to keep Crugan and Aberafon open all year round.
Going forward, what do these changes mean for you?
Firstly, the status of our parks will remain as holiday parks, and whilst we remain under this status you will not be required to pay council tax on your holiday home. To ensure this area of the Licence Agreement is not jeopardised, Haulfryn operates a strict policy on proof of residential address. Proof of your permanent residential address must be provided on an annual basis, and you must inform us of any changes to your primary address.
As the parks will be open all year-round, operational work which would usually be carried out during the 6 weeks of the closed period will now be conducted throughout the year as and when is required. If you have any further questions regarding all year-round opening, please do not hesitate to contact a member of the team at Gimblet Rock who will be able to help.
Phase 3 of the new development at Delamere is well underway with six new lodges arriving before the end of the month! With Delamere Lake becoming a popular destination for your own home away from home, it is no surprise that all six have already been sold.
Delamere also has a new addition to their maintenance team. Please join us in welcoming Max Conway, who has been taken under the very experienced wing of Neil Moore while he learns the ropes.
Although Gimblet Rock is now closed until the 1st March, it doesn’t mean that the work stops! Over at The View, our team is hard at work developing a new menu, ready for your return. Our grounds and maintenance team are planning remedial works to various areas, as well as a giving all communal areas a little re-fresh.
If you know of anyone who is interested in buying a Holiday Home with us at any of our parks, you could be in with a chance of earning yourself a ‘refer a friend’ bonus of £2000 – contact our admin teams at Gimblet Rock or Delamere Lake for more information
To keep the parks and the beach clean and tidy for everyone, please pick up after your pooches and place their waste in the bins situated around the park. Should you need them, free dog waste bags are available from reception. Please remember to not let your dog roam without you; fellow owners do not desire to pick up unwanted deposits on their pitches.
Just a little reminder that dogs must be kept on a lead whilst out in the park.
We receive lots of feedback regarding some people driving too fast in the parks. Please remember, safety first always! Leave the speed on the motorways and be courteous to your fellow owners, families, guests, and pets whilst behind the wheel.
Social media is fast becoming a quick form of communication to get messages and updates to our owners. Have you joined the community page on Facebook yet? To keep the page exclusive to our owners please ensure you answer all the questions for our team to identify you and accept you into the community.
Not on Facebook? Let us know and we will try to communicate where possible by text message.
For the safety of everyone in the park, we would like to remind you once again that as part of the park rules, motorised devices such as powered scooters, carts, buggies, and segways are not permitted for use in the park.
Although our roads fall within the confines of the park, The Highway Code applies to all roads on-site and must be always adhered to.
There have been reports of motorised devices being operated in the car parks and on the roads on park. Some of these reports are quite frightening, in that children are lying on the base of their scooter and traveling up and down the main car park. This is extremely dangerous, and we must insist that the car parks and roads around the park are not used in this way to avoid a serious incident. The rules and regulations are in place to keep our owners, family, and friends safe. Please help us by ensuring everyone staying at your holiday home adheres to the rules.
Holiday Home Insurance
As set out in our park rules and in your Licence Agreement, your holiday home must be adequately insured, and we need proof on file that your holiday home is covered. We need you to send to us a copy of your insurance policy with your name, address, period of cover, and sums insured clearly stated, on or before the expiry of your current policy. Please help us by providing this information in a timely manner.